Frequently Asked Questions
Below you'll find answers to our most frequently asked questions about school meals, if the question you have is not listed here, please contact us.
How do I order school meals for my son/daughter?Your child can order their school meals in the classroom, or if your school is a ParentPay Menu Selector school you can order school meals from the ParentPay website.
Do Chartwells cater for special diets?Yes, special diets are a very important part of our catering provision in schools. For more information please contact the Heathfield Office on 01435 865310 or email firstname.lastname@example.org
Can I pay online for school meals?In East Sussex we have over 65% of schools on ParentPay – please speak to your school to see if they are part of the ParentPay online payment system.
Is my child eligible for a free school meal?All children in Reception, Year 1 & 2 are entitled to a free school meal under the Universal Infant Free School Meal scheme.
If your child is in Year 3,4,5 or 6 and you are on means tested benefits, you may be entitled to a free school meal, you can contact your school or East Sussex County Council at email@example.com